Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems.
Liberum Help Desk is open sourced under the GPL license and free for use. The help desk software is written in HTML and ASP and is easily modified and customized. All that is required to run Liberum Help Desk is Windows Server 2000/XP or later running IIS.
Key features of Liberum Help Desk: Completely web-based E-mail notifications Can utilize Windows authentication, so you don't need to manage another database of users Allows for better communication Between users and support reps: users can view progress on problems and submit additional information Built-in reporting to keep track of support reps, which departments are making requests, and what types of problems are being reported Easily customizable to fit your needs IT'S COMPLETELY FREE!!